Can I expect that any prediction about the number of movers, the time they arrive, how long they will work, when the truck or container will arrive, or the division of labor between the days [...]
Economies of scale. The more you ship, the lower the rate per cubic foot. The smaller the shipment, the higher portion of the total bill goes towards paying one-time fees–documents, [...]
Why are some things that don’t seem delicate packed in bubbles or paper? Why are partly or completely empty boxes some filled with paper or bubbles? The packers 1st priority is to get [...]
You must sort, label, and divide the parts of the shipment before the packers arrives. Make labels easily visible with clear markings of destination, and separate packing lists for each destination.
A numbered packing list including description of apparent defects in your goods must be made up by the packer/shipper and presented to customs. For goods you pack yourself (PBO=packed by owner) [...]
If you are having goods delivered to our warehouse, you must: a. let us know what to expect and when b. for self delivery, arrange a specific time with the warehouse, c. have goods labeled with [...]
Make sure what you want shipped is packed and loaded, and what you want not shipped is not packed and shipped. If something is forgotten, you pay to have it picked up, shipped separately, and pay [...]
Tell Kef 2 weeks before of dates and times you want pick-ups, if you want storage, multiple origins/destinations or deliveries to our warehouse, or any taxable goods.
$5-8/person/hour Not required and movers cannot request tips. See Preparation at Origin for another tipping system.
Wire dollars to a money changer and have them deposit to our account–always faster and cheaper than a bank. We also give you the option of paying in cash dollars with a premium of 5.5%. That is [...]
Refundable deposit We bill everything we know about up front, though there are fees that are changeable, uncertain, or unpredictable. The more information we have about your shipment, your [...]
Payments not received within 2 business days of date due or checks, credit card, or automatic withdrawal payments returned or not honored for any reason may delay goods/services and incur a 5% [...]
Your bill often notes your shipment’s departure and expected arrival. If you paid on time and taken care of customs well before arrival, we often clear and deliver containers in 1 week. Less than [...]
We need scans or good copies and original signatures on clearing documents. There are some situations where you may be called to the customs clearers office to finalize them.
Only: simple re-assembly of used items, legs on tables, one item on another, doors on cabinets–and only upon request. The service includes 2 beds and one table.
When we have final volume, your insurance list, any extra charges including but not limited to those during packing, at port, pickup, delivery, or during trucking. We do our best to let you know [...]
Shipments, and all the components of the shipping process– containers, steamships, airplanes, trucks, crews, materials, drivers–can be significantly early or late. There is always [...]
Tell us asap in order to avoid delays, damages, + extra costs. Pics + videos!
The movers are our agents; do not rely on them to receive or give information. Damages, missing items, or any problems–call Kef on the spot.
Colored labels that won’t come off. Separate the goods and affix colored labels that won’t fall off. If you have your own container, load the first delivery last.
Gas grill, built in items such as sinks, tiles, 2nd’s of appliances, more than 4 tv’s, more than 4 computers, sports equipment except non-electric bikes, food, disposables..
Consider a larger container, if that might happen. Otherwise you will be billed for an LCL (less than container load), which is much more costly per unit volume/weight You are billed for [...]
If you ship less, you will be billed at the minimum billable volume. If you ship more, the rate is in the contract, or you pay pro-rata (total contract $/est. v|w) for additional. Final [...]
Most contracts are based on an estimate and a minimum billable volume or weight, because below that minimum, the rate is so much higher that it’s less expensive to send the minimum. If you [...]
Use DNS (do not ship) labels, and look around before they leave. Tell them if they took or left something you did not want them to. It is your responsibility to make sure they have taken and left [...]
No. It will not save time or money, and it will put your goods, insurance, and health at risk. During pickup, spend your time making sure movers take and leave what you want.
DO NOT rely on any information they give you. Communicate questions/instructions ONLY with the Kef offices in Jerusalem. If you cannot reach us, speak to the Managing Director of our local agent, [...]
If you direct your packing (or your surgical) team they will be distracted, annoyed, and feel that you are not acknowledging their 1,000’s of hours of experience.
If you do, that will delay the packers/movers and greatly reduce the efficiency of their packing and loading.
Someone who knows priorities must be there at all times. Time the movers work without direction is billable overtime.
By color and other codes what is going where. MB (master bedroom, BM (basement), BR1 (1st bedroom), GF (ground floor), K (kitchen), and DNS(do not ship).
No. The insurance list goes only to the insurers.
The price is the same whether we pack everything or you pack some. If your contract is partial pack or less and you have the movers pack anything besides delicates and furniture (or whatever is [...]
Insurance is your only protection against damage or loss. If you under-insure, you will be under-compensated. If you over-insure, you wasted money. That’s another reason LumpSum is so good–it [...]
$0, $250, or $500, or by special request, $1,000, $5,000, $10,000.
Not later than 2 weeks before pickup. If by then, we have not received a Comprehensive Valued Inventory, we insure you for Lump Sum. Goods are not insured until we receive payment for the [...]
Yes, but only up to $300 each, only for loss and theft, and only if you send us value and list of contents of each box (eg. books, clothes, etc.). To insure for damage, not only loss, leave them [...]
This requires you make a list with replacement values at destination of all items in your shipment. If many items have the same value, you can group them together. The rate is 25% higher than Lumpsum.
Lump Sum is, by far, the most efficient and reasonable, because you don’t have to worry about forgetting or over- or under-insuring goods. You only list items whose replacement value at [...]
The packers make an inventory list and both you and they need to sign and keep copies.
