Faqs

Why are some things that don’t seem delicate packed in bubbles or paper? Why are partly or completely empty boxes some filled with paper or bubbles? The packers 1st priority is to get [...]

To avoid waiting for pickup, delivery or service agents, ask them to call you ½ hour before they expect to arrive and call from time to time for updates.

You must sort, label, and divide the parts of the shipment before the packers arrives. Make labels easily visible with clear markings of destination, and separate packing lists for each destination.

A numbered packing list including description of apparent defects in your goods must be made up by the packer/shipper and presented to customs. For goods you pack yourself (PBO=packed by owner) [...]

If you are having goods delivered to our warehouse, you must: a. let us know what to expect and when b. for self delivery, arrange a specific time with the warehouse, c. have goods labeled with [...]

Make sure what you want shipped is packed and loaded, and what you want not shipped is not packed and shipped. If something is forgotten, you pay to have it picked up, shipped separately, and pay [...]

Tell Kef 2 weeks before of dates and times you want pick-ups, if you want storage, multiple origins/destinations or deliveries to our warehouse, or any taxable goods.

$5-8/person/hour    Not required and movers cannot request tips.   See Preparation at Origin for another tipping system.  

Wire dollars to a money changer and have them deposit to our account–always faster and cheaper than a bank. We also give you the option of paying in cash dollars with a premium of 5.5%.  That is [...]

2-6 months–how long final port documents take.