Click on each blue word for an explanation and discussion. “/” between words means, “and/or” in the Kefipedia.
1. Timing. Timing is uncertain, and we do our best to keep you up-to-date.
2. Volume. On your estimate, note the difference between net and bruto, the billable volume of your goods. The first volume survey is without charge. Additional surveys are $125 each.
3. Storage. You must let us know as soon as possible if, when, and where you may want storage.
4. Rates and Fees. All likely charges are included in your signed agreement. Rates and fees may change without notice. Please note that there are many possible extra charges which are beyond our control and not specifically a result of your choices. Whenever:
a. a unit of time is mentioned, “or part thereof”, is understood to follow.
b. rates seem to cover the same services, the higher apply.
Standard fees and rates for shipping to Israel and shipping from Israel and exceptional ones that we knew to anticipate, are already in the signed part of the contract. If there is a difference between what appears below and what appears in the signed part, the signed part is what counts. Rates and Fees assume a normal density of 6.5-7.0 lbs/cubic foot, include Kef handling fees, and may change without notice. This web site is updated continually. VAT (17%) applies to Israel-based fees, even for Olim.
Refundable depositThe purpose of this deposit is to deal with unexpected fees (eg. storage, container rental, taxes, difficult access, extra heavy items..) in a way that will not hold up delivery. Due with second payment and refunded 2-6 months after receipt of shipment. We bill everything we know about up front, though tere are fees that are uncertain or unpredictable. The more information we have about your shipment, your status, origin, and destination, the more accurately we can anticipate fees.
|LCL–less than container load (a consolidation sent together with others)||min $100|
|20’/40’/40’HighCube FCL (container load)||min $250/350/400|
Other Origin Fees
Lump Sum–each item in the shipment is insured for up to $3,000 without a list*
deductible Lump Sum
$150 2.80 %
$500 2.10 %
Lump Sum is, by far, the most efficient and reasonable, because you don’t have to worry about forgetting or over- or under-insuring goods. You only list items whose replacement value at destination is over $3,000. Every other item in the shipment is automatically insured for up to $3,000. *The insured value of the total shipment is based on a minimum of $12/lb. If that multiple does not result in an appropriate value for the entire shipment, you must increase it.
Valued Inventory–requires a list with replacement values at destination of all items in your shipment.
deductible Valued Inventory
$150 3.50 %
$500 2.80 %
At least 2 weeks before pickup (or first drop-off at origin warehouse, the earlier), email email@example.com required lists and make payment. If you have not notified us of an alternative by then, we will insure you and take payment for Lump Sum without further notice.
Marine insurance is required and the minimum premium is $0.75/cubic foot (or $110, the greater). This requires an itemized list, and you can group items of similar value (eg. 200 books@$14 ea.)
Self-packed boxes: To insure for damage, not only loss, leave them unsealed, so packers can inspect, repack as necessary, seal, and mark them “CP” (carrier-packed) instead of “PBO” packed-by-owner. (That costs extra if your shipment is not full-pack.) If you seal them yourselves, they can be insured up to $300 each, only for loss and theft, and only if you send us value and list of contents of each box (eg. books, clothes, etc.).
Minimum premium, if not using Lump Sum
$0.65/cubic foot or $90, the greater ex: 1000 cubic feet x $0.65 = $650 at 3%, that will insure you for $21,667
Extensions: You are covered for a combined total of 60 days storage at the shipper’s warehouse at origin and at an approved warehouse at destination. To extend, you must give notice and pay for the extension before the expiry date. The cost of the extension after those 60 days is 0.33% per month or part thereof.
|All FCL (exclusive container) shipments are, unless otherwise stated, Live Load–the container is loaded at the customer’s home and goes directly from there to the port. The cost of bringing the goods to a warehouse (usually for storage or to add more goods) and then loading the goods into a container, is double handling.||at least $1/cubic foot Min $200|
|Except for those in hard cases or pianos insured for less than 5,000, instruments not in hard cases, must be crated to be insured. When Kef recommends crating, it is required for insurance.||min $18/cubic foot; piano crates are often less (min $250-700)|
|30-50 boxes of books, papers, or other heavy items||min $210/ 1st 30-50 boxes, $220 for each additional 30-50 or part thereof|
|Pickup and handling of piano||min $150-400|
|UPS/Fedex or other transport for special order items or certificate of origin||Per www.fedex.com
minimum $30, cost plus 20%
|Packing and carrying of goods beyond what the contract provides for (e.g. if contract is partial pack and we do packing of non-delicates, if contract is no-pack and we do any packing)||the greater among: min $0.60/cft of overall shipment, min $250, or min $1.25/cft of actual items. min. 50 cubic feet, or the full packing price previously quoted|
|Disorder of goods at site. Failure to prioritize and segregate goods and clearly present the priorities in lists and labels, sent to Kef and the packers at least 3 days before packing.||at least 5% surcharge on door to door charges. If this disorder and/or lack of clearly presented priorities causes a day to be added to the packing/pickup, at least $590/day.|
|Cancelling or rescheduling pickup and/or packing within 8 workdays of scheduled date||min $175-$250|
|Packing of large, delicate fixtures requiring disassembly and/or a chandelier box||min $175-400|
|Holding LCL shipment, additional pickup or adding goods||min 175/event plus costs|
|Container holdover (i.e. non-readiness of shipment, export customs, rail problems)||min $400/week (very unusual)|
|Trucking of appliances||Per weight and distance, min $125|
|Receiving of goods with no repacking to freight forwarder||$40 per delivery|
|(re-)packing of goods delivered to forwarder or to pickup home||min $0.45/cft of overall shipment, or
min $4.20/cft of actual items
|Insurance list or corrections submitted after pickup (or delivery to warehouse) or not in an Excel sheet||5% of premium, min $75|
|Creating insurance list with or for customer, including web searches, if necessary.||min $75|
|Arranging/confirming pickup/delivery for goods not ordered through Kef||min $25/supplier or min $10/line item, whichever is greater|
|More than estimated weight or volume (No change or refund/credit for less weight/volume)||Pro-rata of total contract, not including marine insurance (eg. total original contract divided by original volume multiplied by additional volume)|
|Investigating and/or obtaining permits, licenses, or making non-standard presentations (eg. to customs, retailers..)||min $175/hour or part thereof including travel time|
|Packing list for self-packed shipment||min $155|
|Searching for and removing or otherwise “processing” items after delivery to warehouse or loading container||From warehouse min $25-300 per item, from container min $300-450 per item|
|Storage at origin||$120/month minimum, min $0.65-0.75/cubic foot/month. For container, add double handling min $0.75/cubic foot|
|Additional pickup||min $125-400, depends on distance|
|Congestion/Fuel Surcharge: LCL/20’/40’/40’HC||min $85/$110/$220/240|
|Cancelling or rescheduling delivery within 8 workdays of scheduled date||min $175-$250|
|More than 2 floors (28 steps), the sum of inside, outside, up, and down steps||min. $.025/cft/step, Min $55/floor or part thereof|
|Long carry–More than 25 meters distance truck loading door to entrance to apt or house, including the horizontal distance of stairs. Charged in increments of 25 meters.||minimum $0.31/cft/25 meters, min charge $100/25 meters|
|Hoisting with cables||minimum $225/hour or part thereof|
|Ladder crane||min $125/hour -$250 min.|
|Arm crane 28 meters 42 meters||min $200/hour–$400 minimum min $250/hr–$500 minimum|
|Porterage of items above 300 lbs. including piano. Delivery to ground floor only. Re-asssembly is not included.||min $275 to $550 per heavy item. min $175 per additional floor or part thereof.|
|30-50 boxes of books, papers, or other heavy items||min $210/ 1st 30-50 boxes, $220 for each additional 30-50 or part thereof|
|Not informing Kef office at least 1 month in advance of possible or likely destination difficulties (eg. heavy items, more than 30-50 boxes of books/papers, long carry, difficult access) including though not limited to those listed above.||min 25-50% increase of above charges|
|Basic assembly of baby grand or grand piano–does not include tuning||min $300-$500|
|Assembly of goods other than simple, used furniture which our packers disassembled, which you request the delivery crew re-assemble, excluding wardrobes, bunkbeds, flat-pack, ikea furniture, or complicated pieces. Simple = not more than 30 minutes work for one unskilled (not a carpenter)||min $70-250/piece min $65 per hour or part thereof per worker bunk bed $120 min|
|Delivery to North of country when container arrives to Southern Port or vice versa||Min extra $1.25/cubic foot, minimum $250|
|Most areas over the Green Line. Delivery outside of Central Israel Beyond 70 km from Ashdod or 60 km from Haifa (all the above are in addition to the previous row)||Min extra $1.25/cubic foot, minimum $250|
|2nd delivery lcl/20’/40’/40’HC same/different city (minimums) same price for 3rd, 4th, etc.||lcl $245 /$295 min 20′ 350/420 min 40′ 450/500 min|
LCL-less than container loadThis is a shipment that is sent together with other shipments, sharing a shipping container. Unless otherwise arranged, it is the manner in which overflow from an exclusive container is shipped. If it does not go on the same vessel as the container, it is counted as a separate shipment (another one of 3 for new immigrants, one of 2 for returnees.) It ismore expensive on a per cubic foot basis, both because you have to pay the minimum charges for each stage in the shipping process and because goods are crated or palletized, which adds 15-25% to the billable volume, compared with the net volume inside of an exclusive container. Typically minimum volume is 150-200 cubic feet, and costs are minimum $1,850. This can work out to be 1.5-2.0 times the per cubic foot costs in an exclusive container, once you take all the peripheral charges into account.
|Documents/bill of lading shipping to Israel||min $75-115|
|usable volume taken up by your goods||min, that volume times a per cubic foot rate of 1.5 times total container costs divided by total volume used|
|Israel agents’ fee||min $75|
|Terminal handling charges||min $40|
|Port fees||min $46/1000 kilos or part, $46 min|
|Devanning (empty container at port)||min $0. 70/cft, min $65|
|Preparation of clearing documents. Customs declaration of more than 1 page adds $35 to this fee||min $35 Customs declaration of more than 1 page adds $35 to this fee|
|Customs clearing and delivery||min $1.35/cft, min $380|
|Second or more deliveries at the same time on the same truck, without sorting||same city min $245, diff city min $295|
Other (less common) Fees at Origin and Destination
|Special Arrangements or extra time working or waiting for any reason, including but not limited to:
delays, disorganized goods, sorting, removing goods at site, changing instructions, local move etc..
waiting for a container, crew, driver, chassis, customs or security inspection
difficult access– narrow entries, stairwells, elevators,
|Sorting of goods for any reason (eg. at pickup or destination)||min $225/hour or part thereof, $300 minimum|
|Double handling||min $1.00/cubic foot, $200 minimum|
|Change of name for shipment||min $110|
|Refusal or change to date or location of delivery requested by customer.||min $145/instance plus costs; if on the same day, min $600 + costs|
|Shuttle, an added smaller truck or tractor. You may order a shuttle in advance or wait to see if truck finds parking nearby. If not found nearby, you pay distance carry (more than 25 meters truck door to home door) or waiting time for truck and crew, until shuttle arrives. Shuttles are necessary in areas with difficult access, including downtown Tel Aviv and Jerusalem, new towers where access is through underground parking, narrow streets where a trailer cannot navigate (Nachlaot, German Colony..)||shuttle min $220/trip + min $0.60/cubic foot distance more than 25 meters: min $0.40/cubic foot/25 meters or part waiting time: min $125-225/hour or part thereof|
3rd partyi.e. steamship, fuel, general rate increase, customs, customs clearing, multi-page customs declaration, storage, etc..
|Fees||Cost + 10%, min|
|Comparing the list of goods on the bill of lading with the list of goods on the volume estimate (you can do this on your own)||$250|
|Items declared missing, but later found by the customer||$175/1st hour for warehouse search, $125/each hour thereafter|
|Separate billing for hitchhikers component shipment. Unpacking of boxes.||$65 min/hr. $10 min/box|
Uncommon Destination Fees
|For container load — emptying container at the port in order to store: 20’/40’/40’HC||minimums $350/550/650|
|Moving the container from the port to LCD warehouse||minimum $210 (20) $320 (40)|
|Visit by Kef to site for any reason, esp evaluate/strategize destination access||$125/hour or part thereof|
|End of voyage declared by steamship company in country not requested||minimums 20’/$1000, 40’/$2000|
|Negotiations with customs or shipping agents (e.g. getting them to accept documents, attempting to arrange deposit of what taxes would be, until tax-free status is acquired, when shipping to Israel)attempting to arrange deposit of what taxes would be, until tax-free status is acquired, when shipping to Israel)||min $270 for the 1st hour, $175 each hour or part thereof following.|
|War or strike surcharges||min $210-1200/40’, often split equally for LCL|
|Calls to customs to expedite clearing||min $35/each|
|Failing to list items accurately and completely on packing list a/o customs declaration||min $125/item|
|Kef surcharge on port fee on taxed goods||min 15% of tax|
|Customs Inspection LCL/20’/40’/40’HC||minimums $220/400/650/750 + minimum $186 to move container back and forth, plus nis 250/hour waiting time|
|Taxes on used goods for non-Oleh including Kef handling||minimum $2.58/cft|
|x-ray inspection||min. $ 220 + minimum $186 to move container back and forth, + nis 250/hour waiting time|
|Obtaining permits, licenses, or making non-standard presentations to Customs||min $175/hour or part thereof including travel time.|
|Kef clearing surcharge for taxable items||min 15% of tax|
Vehicles (other fees on this page may also apply)
|Israel side fees: port, docs, changes to car, etc.||Very approx. min $500|
|Customs clearing including Arranging of import license for the car||min $800|
Kef assumes no liability for loss or damage to goods or site, and any claims, whether made by your insurance company, yourself, or any other agent, would have recourse to Kef agents only (eg. warehouses, steamships, forwarders, and truckers) – and under no circumstances to Kef itself.
If the customer does not pay their bill on time, Kef may at its sole discretion cancel all/any services including* marine insurance and take any and all measures it deems fitting (eg. transferring the goods in a container to storage at the port, instructing that the shipment not be cleared until the bill is paid in full, etc.) Goods in storage can be moved by Kef or its agent without notice of any kind. Normative retail charges for those changes as they may appear in this rates page will be passed on to the client
In any and every case where Kef deems in it’s best professional opinion it is best to make changes in the contract, it may do so without consulting or getting permission from the customer, and normative retail charges for those changes as they may appear in this rates page will be passed on to the client. These include* :
a. taking the container out of the port earlier than required
b. emptying a container into the port or private storage
c. clearing a shipment before the customer is ready to take delivery
d. situations that will reduce exposure of the customer to additional charges or inspections
e. upgrading to a larger size container
3rd party charges
All 3rd party charges not specifically included in the contract are entirely the responsibility of the customer–*storage, delays, parking tickets. Reasons for such 3rd party expenses include* changing shipping schedules, availability or unavailability of containers, trucks, drivers, access, traffic congestion, and force majeure. Billing for those charges will be in addition to a minimum handling charge of 15%.
* = “including but not limited to”. Any form of the word, “Include” (eg. including) keeps the meaning of that word, in addition to, “but not limited to”.