To make sure that the correct goods are taken.
Make lists and labels, and physically separate by priority and destination (if there is more than one delivery.) If you cannot physically arrange your goods according to priorities and destinations, make a map of your house showing groupings of different priorities and destinations. During and following the packing, make sure that the packers are following your instructions. You must do this WHILE the packing is going on.
Once goods are loaded in the shipment, it may be too late or expensive to take them out. The last chance you will have to confirm the correct items were taken and left is before you give the tip–go around the house and make sure everything you wanted to have taken was taken and everything you wanted to have left was left. Take your time! Make sure what you want shipped is shipped, and what you don’t want shipped is not.
No matter how tired everyone is, don’t rush–this responsibility is yours alone. If you have properly prioritized, labelled, and/or separated your goods, this will be much more simple. Use DNS (do not ship) labels and inspect the site thoroughly before truckers leave. Do not rush. During the entire time the packers are at your home, one of your team (family and friends) should be circulating to make sure that priorities, DNS, and destination labels are respected.
Then do a “walk around” of the house to make sure that they correct things were taken and left.
Stickers and lists
Making priority lists and putting stickers on items with their priority will go a long way to making sure the right things are taken.
Clear, bright labels that stick and multiple copies of lists.
#1 Must go 1st priority, #2 Ship if Possible LB Leave Behind.
MB master bedroom BR1 1st bedroom K kitchen ST storage 2A 2nd address
Marine Insurance Lists… not later than 2 weeks before pickup
No list required unless…
A. Goods/sets to insure above $3,000
B. General contents of self-packed boxes to insure up to $300 each.
OR leave them unsealed so packers can check, repack as needed, seal, and NOT mark as PBO (packed by owner). Then they will be covered fully and all-risk by your Lumpsum.
For Comprehensive Valued Inventory
A. List of all items and their replacement values at destination.
B. General contents of self-packed boxes to insure for loss and theft only up to $300 each.
OR leave them unsealed so packers can check, repack as needed, seal, and NOT mark as PBO (packed by owner).
There is a surcharge for lists presented after pickup.
Block out spaces for the truck within 25 meters of your home entrance– 3 spaces for LCL (less than container load), 4 for a 20’ container, 6 for a 40’. If unavailable, costs for distance and/or shuttle will apply.
How many movers should I expect? 2-6
Can I count on them for accurate communications? Information from movers—is unreliable. Similarly assume that information or instructions given to moving teams will not be correctly understood–check and confirm their understanding and their work repeatedly.
Truckers/movers are NOT a reliable conduit for information and instructions–not for receiving or for giving. Therefore, follow our instructions religiously and ask any questions asap.
High value items that must not be taken (e.g. jewelry, passports, drugs..) Keep them on your person or remove them from your home.
Contacts Make sure you have cellphones of the crew, their manager, and Kef managers.
Crew To ask them to notify you 45 minutes before anticipated arrival.
Crew Manager If the crew is not satisfactorily responsive to requests.
Agent owner/manager If the crew manager is not responsive.
Kef If neither the crew nor the manager are responsive, we are on call 24/6 for urgent matters.
If you are having goods delivered to our warehouse:
- Let us know what, when, and how to expect goods.
- For self-delivery, arrange a specific time with the warehouse
- Label goods with name and control number
- Make certain you or your delivering agent receives and keeps a signed warehouse receipt noting what, how, and when goods were received as well as any exceptions, incorrect, missing or damaged items.
- Confirm goods appear correctly on packing list
Goods picked up from a storage warehouse. Someone who knows the goods (i.e. what goes/stays/goes elsewhere) and can make decisions must be there at all times. If delicates are present, packers must inspect, repack as necessary, and not mark those boxes as PBO—packed by owner. Risk: goods take up too much or too little space. Remedy: prioritize, label, and arrange as noted above.
Electrical Fixtures—Do not assume packers will remove them; use an electrician.
Filling drawers— Unless the packers specifically allow it, do not pack goods in your dresser drawers. Unless the goods are very light and the dressers very strong, the drawers could be torn apart.
Crating Packing, crating, and palletization can each add 10-25% to the volume. Factors that can make the total figure much higher, even over 100% are: 1. Goods with a wide variety of shapes and sizes can result in large sections of unused space and more settling, as in a cereal box. 2. Crates under 200 cubic feet have a greater likelihood of unused space, usually at the top. There are fewer options of ways to combine items 3. Delicate goods need isolation, often leaving empty space above and around them.
Lift Vans are crates that are not built to the size of goods. Though crates provide the best security against breakage and loss, they are the least efficient use of space. If goods do not fit perfectly into available crates, there is more unused space than on pallets.
Your forwarder might have crates of 75, 150, 200, 220 or 250 cubic feet, though 200 is most common. Inside measurements of a standard crate are 84” W, 84” H, 45″ D. Externally in meters: 2.2m W x 2.2m H x 1.2m D. Depending on the forwarder, crates may be standard procedure or by special order.
Who must be present during packing and loading? Two or three people who know the grouping of your goods and can make decisions must be there at all times. At least one must be able to sign.
Completeness of Shipment Make sure what you want shipped is shipped, and what you don’t want shipped is not. No matter how tired everyone is, don’t rush–this responsibility is yours alone. Use DNS (do not ship) labels and inspect the site thoroughly before truckers leave. Do not rush. During the entire time the packers are at your home, one of your team (family and friends) should be wandering around to make certain that priorities, DNS, and destination labels are respected.
If goods are mistakenly loaded or left behind and you do not correct it before they are loaded, it could be expensive or impossible to fix. If the truckers are not loading according to your priority, let them know immediately. If there is any issue with their responsiveness, call their manager and Kef.
Can I help packers? No, that would put your goods, yourself, and your insurance at risk. Instead, confirm the correct items are packed and the correct items are left behind. If they are not loading goods according to your priorty, let them know immediately. If they have already loaded goods, there could be charges for unloading and reloading.
- Insurance Lists – Get lists (high value and/or comprehensive) to Kef office 2 weeks before packing.
- Payments – Pay Kef, not packers or other agents.
- Inventory – Review, sign and keep a copy of or photograph the original of the packing list before the packers leave.
- Bill of Lading – This is sent directly to Kef in digital form
Mistakes. For damages to goods or surroundings, mistakes about what is loaded, or any other issues— tell the movers, manager, and Kef immediately. Record them on the packing list or other document co-signed by the crew leader. Correct mistakes early!
What if goods do not fit in the container? You may choose to leave them, send an LCL (less-than-container-load) shipment, or go to a larger container (not an option for “live load”, only if goods are brought to a warehouse.)
Packing Lists Packers make a numbered list of contents, naming items, noting who packed them and any defects. CP = carrier packed. PBO = packed by owner. PBS = packed by supplier. CU = contents unknown. Compare this with the list of contents you prepared and the volume estimate. Please study this page, About Volume Estimates. If there is a physical packing list at pickup, check it, sign it, and keep a copy. This goes to customs, and you use it to verify you received everything. If there is only a digital copy, review it for accuracy and completeness.
Suggested–not obligatory (!) tips, after you have walked through and make sure the right things were taken/left, and all other work is completed to your satisfaction.
under 200 cubic feet $7-15 per person, per day
200-700 cft. $10-20 ” ”
20’ container $20-30 ” ”
40’ $25-45 ” ”
Suggested Tips in New York. $40-80/person/day
When is final measure/weight available? What if actual and estimated volume/weight differ? Measure/weight may be available quickly or after weeks. Some agreements have estimated/minimum volume/weight. If you exceed that, the extra is billed pro-rata (i.e. total contract price divided by estimated volume/weight.)
Timing is unreliable–shipments can be early or late. We do not make promises or take responsibility for timing, changes, or inaccurate information. Unpredictability results from unforseen changes in timing at every stage–in series, they compound to dramatic effect. Time shifts occur in every part of the shipping process–packing, pickup, containerization, sailing, port handling, the train from Haifa to Ashdod, container unloading, customs clearing, and delivery. We do our best to let you know when they occur.
Local vs. Distant packing agents: Agents distant agents from the larger shipping hubs tend to be less expensive, though more likely to have unpredicted delays.
Exclusive container shipments (FCL) are faster and more predictable than shared container shipments (LCL). LCL’s need to be matched up to fill the container, and, on the delivery side, matched up again to fill the truck. If you are not shipping out of the busiest port, New Jersey/New York this difference is increased.
Less Common Origin Fees
|Packing of large, delicate fixtures requiring disassembly and/or a chandelier box|| |
|Packing goods beyond what contract provides (i.e. non-breakables, if contract is partial pack, or anything at all if contract is no-pack)||the greater of: $0.35/cft of overall shipment or $1.25/cft of actual items. min. 50 cubic feet|
Packing list for self-packed shipment
Disposal or moving of goods already at site
Sorting/labeling/dividing or disorganized house at origin or destination
$225/hour, $300 minimum
|Double handling||$0.75/cubic foot|
Shuttle, an additional smaller truck/tractor. You may have to choose between ordering a shuttle in advance or waiting to see if the truck can find parking near by. If parking is not found nearby, you will have to pay waiting time for the container truck and crew, until the shuttle truck arrives.
$200/trip + $0.45/cubic foot
$120-$150, wait of 2-3 hours
3rd party, i.e. steamship, fuel, general rate increase, customs, storage, etc..
Cost + 10%
distance more than 25 meters truck to door of home. In NY area, it is 75 meters: elevator is counted as 35 meters;
$0.025/cubic foot/additional 25 meters or part thereof
UPS/Fedex or other transport for special order items or certificate of origin
Trucking of appliances
Per weight and distance, min $125
Receiving of goods to freight forwarder
$0.80 /cft, 1st delivery:
subsequent deliveries: $45 min
(re-)packing of goods delivered to forwarder
$0.35/cft of overall shipment,
or $1.25/cft of actual items
Extra time (i.e. customer uncertain or has not prioritized what to ship, or difficult or long access)
Change of name for shipment
|$245/instance plus costs= usually between $185-600|
|Arranging/confirming pickup/delivery for goods not ordered through Kef||$25/supplier or $10/line item, whichever is greater|
|Additional pickup||$125-400, depends on distance|
|Pickup and handling of piano||$150-400|
|Holding LCL shipment, additional pickup or adding goods||$175/event plus costs|
|Container holdover (i.e. non-readiness of shipment, export customs, rail problems)||~$400/week (unusual)|
Separate billing for component shipment.